Residenza Goldoni

Greeted by a gentleman with the most welcoming smile. All staff (we met 5 in total)were fabulously friendly and helpful, with great spoken English. The rooms are beautifully clean and smell good. Comfy beds. Location is amazing, 2 mins walk to Rialto bridge and 5mins from st marks square (this is genuine times). Really easy to find with the directions given. The breakfast was worth the 4 euros as it filled a hole, in an expensive area. They’re a few quirks (ie breakfast served in the hallway), but they just add even more to the charm of this hotel. 100% will be back and more than happy to recommend to friends. We had the quadruple room which was ample space to move about and a large bathroom, for 2 adults and 2 teenagers. Genuinely can’t find fault! Huge thank you 🙏

Stayed two nights in October 2022. Weather was warm and humid but air conditioning did not work. Windows opened to noisy alley below. Also bathroom has no ventilation with limited soaps and no shampoo or creams. No shelf around tub for personal products you bring either. Rude cleaning staff takes dirty towels from the room but doesn’t replace them unless asked to. Same staff literally screams in the hall to talk to the manager as she needed permission to replace the towels. Also asked us to leave the room early for cleaning and not at checkout. The room was large, and so was the bed. However, the mattress topper doesn’t stay in place for long. There’s a safe but it requires coins to be used and the battery was dead anyway. No dedicated luggage room. Bags left in lobby / hall without consistent staff supervision — not safe. Paid way too much for the level of service and amenities. The manager was friendly but that doesn’t make up for the rest of it. Hotel info says it takes AMEX but payment link only allows Visa or Mastercard.

Staff were friendly, the property was clean, room was clean. It was a perfect location to all the main attractions in venice, everything was so close. But also not loud and busy! It was quiet. Only down side was we had no toilet roll for most of the holiday, and they cleaned the room daily but didn’t supply more. No one was on reception every time I went down to ask for some. We were also not told about breakfast. After a couple of mornings we saw a ‘help yourself’ style breakfast room where everyone can grab what they need, but we weren’t told when this opened in the morning etc so by the time we got there it had been savaged. Other than the toilet roll and no breakfast it was a nice hotel and good location.

The room was very comfortable overall. The only problem was the walk up three flight of stairs and there was no help. We had a very large bag and took us all our strength to walk up three flights. When we asked if someone can help us, we were told absolutely not. The place was in a very nice area close to shops and restaurants.